PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Monitor, maintain and support systems and software to ensure stability and compliance to technology standards.

• Performs maintenance, including installation of patches and upgrades with an understanding of the production environment and goal of continuous availability.

• Incident detection, resolution and/or escalation. Conducts root cause analysis and correction resulting in prevention.

• Monitors systems availability, performance, and capacity against baseline metrics and reports trends. Reports out information to support stabilization.

• Develops in depth knowledge of supported systems and applications and transfers knowledge to more junior staff.

• Leads application governance, such as required attestations, continuity testing, impact analysis, responding to audit/regulatory inquiries and complying with technology standards.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Additional Technical Experience:

Openshift
Connect Direct File Transmissions
DataPower
Kafka
MongoDB
Linux  administration
MQ/RDQM
Oracle Exadata
Micron services
Java
SMTP Gateway -  Simple Mail Transfer Protocol (ESP)
TOAD - Tool for Oracle Application Developers
VFaaS
QFaaS
Day2 Ops
Certificate Renewals
Dynatrace
Logscale
Big Panda
Tableau reports
GIT
Artifactory
Archer
bitbucket
F5
Integration BUS (ESI)
uDeploy
DNS
Confluence
Loadrunner
Apigee
COBOL
Control Center   Application for SFG & NDM (XMS)
Jenkins - Integration and Delivery Platform (JNK)
MobaXterm
Ping
Python (PAE)
Tomcat
vROPS
Entuity
Plato

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Apache Kafka, Application Development, Business Management, ConnectDirect (Software), Customer Solutions, Design, Group Problem Solving, IBM WebSphere DataPower, Process Improvements, Red Hat OpenShift, Release Management, Software Solutions, User Experience (UX) Design

Competencies

Analytical Thinking, Application Maintenance, Application Programming Interfaces (API's), Decision Making and Critical Thinking, IT Environment, IT Incident Management, IT Service Management (ITSM), IT Standards, Procedures & Policies, Packaged Application Integration, Software Reliability Management, System Development Life Cycle, Technical Troubleshooting

Work Experience

Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education: Bachelors

Pay Transparency: Base Salary: $55,000.00 – $123,050.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window: Generally, this opening is expected to be posted for two business days from 04/13/2026, although it may be longer with business discretion.